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Appointment Options
Urgent Appointments
If you feel you need to be seen for an urgent problem within the next 24 hours.
How to book
Call the surgery between 8am to 6pm and select Option 0 for On The Day Appointments.
- Telephone: 01295 256 261
Routine Appointments
You need to be seen by a health care professional but your symptoms do not require immediate help in the next 48 hours.
Ways to book
- Request an appointment online for the simplest way to get an appointment
- If you are unable to complete the online form, please call us after 11am on: 01295 256 261
Change or Cancel an Appointment
- Use the cancellation link in your appointment reminder text message or email
- Phone us on 01295 256 261 and select option 2 to check and or cancel your appointment anytime.
Do you need an interpreter?
Foreign language and deaf interpreting – can be arranged. Please tell us when requesting an appointment.
Chaperones
If you would like a chaperone during your appointment, please let us know when booking your appointment through assessment form.
Other appointments
Book a Blood Test
If you have been advised to book a blood test with Banbury Cross Health Centre, you can book using the following options:
- Use your NHS account (through the NHS website or NHS App)
- Using our online services
- Telephone: 01295 256 261 using option '7' between 11am to 6pm
First Contact Physiotherapist Appointments
We have 3 First Contact Physiotherapists (FCP’s) based at Banbury Cross Health Centre who specialise in the assessment, diagnosis and management of musculo-skeletal conditions (soft tissue, muscle and joint pain).
If you would like to see a First Contact Physiotherapist, contact the practice online and the Contact Centre Team will check that you’re suitable and book an appointment for you.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
- If you do need a home visit, you can discuss this with the Call Centre Team by phoning the practice on 01295 256 261 from 8am, Monday to Friday.
- We would kindly ask that all patients requiring a home visit, telephone us before 11am if possible, so we can facilitate this as best we can with the resources that we have available on the day.
You may request a home visit if you are housebound or are too ill to visit the Practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
Your doctor may direct the Paramedic Primary Care Visiting Service (PCVS) to attend in the first instance. The paramedic will liaise with your doctor as appropriate to determine the appropriate treatment for your needs. You can also be visited at home by a District Nurse if you are referred by your doctor.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Visit our self-help pages for local and national services you can self-refer to, as well as links to NHS information and resources.
Out of Hours
Enhanced Access
Enhanced access appointments Weekday evenings from 6:30pm to 9pm and Saturdays, 8am to 1pm.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Providing NHS Services
Contact
Banbury Cross Health Centre
South Bar House
6 Oxford Road
Banbury
OX16 9AD
Telephone: 01295 256 261